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You buy a drink, bartender pours one on you. No apology.
I've been going to bars in Boys Town for years. I've never really cared for Scarlet, simply based on how jam packed and crowded it is (it's long a long narrow hallway) but I haven't been opposed to grabbing a quick drink when out with friends at their location from time to time. However, after last night, I'll never go back. Long story short, a bartender was dancing on the bar. He was trying to get the attrition of a few patrons, but nobody was really having it or interested (or they were too consumed in what they were doing). I'm unsure if this deflated his ego as he danced in his underwear on the bar or what the issue was, but he proceeds to jump off the bar. As he jumps off the bar, he has a full vodka drink in his hand and throws it in my direction. The drink lands all over my friends and I, as my drink (not cheap either) falls to the floor as well. I proceeded to try and confront the bartender as to what his issue was and why he would do that. What did he do? He smirked and proceeded to work. I asked MULTIPLE employees where their manager was and not one could point me to someone of authority. As I was leaving, I asked the door worker for assistance. A "security manager" came outside to talk to me and stated "that bartender js one of the managers" but could not point me in the direction of anyone else. He couldn't even tell me the owners names nor the name of the bartender. I've been in the customer service industry for 10+yrs - and there's absolutely no reason when customers are spending good money to enjoy your establishment that they get treated with such disrespect. The rest of my night was ruined, money wasted, clothes stained from the mixer used in the drink and wet. I'd highly advise spending your money at a place where they understand how to treat their customers. Now, I understand "one bad seed can ruin things for the bunch" but when not even ONE employee offered to guide me in the right direction, refund my drink costs / cover, or try to remedy the situation? That speaks volumes. A vast majority of us work hard for our money. Spend it at a place that values you not degrades you.
More like sophisticated lounge attracts a wild crowd!
Went two nights in a row and it was crazy fun! Its tiny, but adorable and well worth a visit!
Enjoyable casual spot
I went for happy hour on a Friday and while the crowd was small, it was a nice spot to have good conversation and drinks. A perfect place to meet before dinner or catch a drink with a friend after work.